1. Can I cancel my order after it's been placed?

  • If the order has not been processed, you may request a cancellation. Contact us at support@agromarket.com.gh as soon as possible.

2. What if my fresh produce is damaged or spoiled?

  • Report it within 6 hours of delivery for review and possible refund, replacement, or store credit.

3. How long does it take to get a refund?

  • Refunds are processed within 7-14 business days after the item is received and inspected.

4. Do I have to pay for return shipping?

  • Return shipping fees may apply for non-perishable products unless the return is due to an error on our part (like a defective or incorrect item).

5. What if my order was placed through an affiliated organization?

  • Orders placed through organizations require approval from the organization before processing. Refunds for these orders follow the organization's policies.

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